K1 Support Analyst/Customer Service - BIG 4 ACCOUNTING FIRM!!
Location: Hermitage
Posted on: February 25, 2021
|
|
|
Job Description:
AppleOne is recruiting for multiple Contractor's for a special
project. This position will provide front line phone support for
specialized tax queries. Effectively work independently with little
or no direct supervision. Minimum of two years of customer phone
support. Support in a banking/investment customer service preferred
or familiarity with common financial terminology. Excellent
customer service skills. Ability to deal with frustrated callers.
Experience in handling confidential information. Proven ability to
support internal or external business applications. Excellent
written, verbal, listening, analytical, and communications skills
required. Must be able to easily grasp and communicate complex
ideas. Highly organized with the ability to multi task. Expert
problem solver. Use call tracking tools to document content of call
along with using proprietary database to update and mail tax
packages. Use call tracking tool knowledge base to provide
resolutions to customers. Effectively uses knowledge gained through
use of knowledgebase and training to resolve issues. Proven track
record of being able to effectively troubleshoot and problem solve.
This includes being able to work independently to analyze the
situation, identify obstacles, obtain key pieces of information,
and apply knowledge gained to rectify situations and gain mutual
resolution. Previous success record in working on a team that has
collaboratively met team goals and achieved positive results.
Proven ability to learn new technologies while maintaining high
levels of performance in an ambiguous, high-pressure environment.
If this is a position for you, please apply today! Positions will
be filled quickly!
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Nashville , K1 Support Analyst/Customer Service - BIG 4 ACCOUNTING FIRM!!, IT / Software / Systems , Hermitage, Tennessee
|
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other IT / Software / Systems JobsEntry Level Software Developer Description: Revature is the fastest growing employer of emerging technology talent. We will hire over 300 Entry Level Software Developers across the country in the next 4 weeks.One day someone is going to ask you (more...) Company: Revature Location: Murray Posted on: 03/5/2021 Cable Systems Installer/Maintainer (25L) Description: Being able to communicate across the battlefield and around the world is crucial to mission success. As a Cable Systems Installer/Maintainer, you will install the lines and equipment that allow units (more...) Company: Army National Guard Location: Nashville Posted on: 03/4/2021 Restaurant Manager Description: HIRING: RESTAURANT MANAGEROur mission is to be the most talked about hotel restaurant with memorable service and quality delivery in the area To do this, we have to hire the right leaders that have creative, (more...) Company: Concord Hospitality Location: Nashville Posted on: 03/4/2021 Front End Developer (Entry level) Description: In the next 4 weeks, Revature is looking to hire over 300 Front End Developers across the country. We are the largest employer of emerging tech talent.One day someone is going to ask you where you got (more...) Company: Revature Location: Murray Posted on: 03/5/2021 Salesforce Developer Description: As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers. We are looking for team (more...) Company: Acceptance Insurance Location: Nashville Posted on: 03/5/2021 Senior Java Software Engineer Description: -- Lead the team of onshore offshore developers --- Design Develop solutions within an Agile environment. --- Ensure that the software delivery team strives for end-to-end test automation and utilizes (more...) Company: Careerbuilder US Location: Bowling Green Posted on: 03/5/2021 Front Desk Clerk Description: Front Desk Guest Services We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your (more...) Company: Cambria Nashville Location: Nashville Posted on: 03/5/2021 Mid-Level Software Engineer (Remote Eligible) Description: Description: br Relatient is a leading provider of integrated messaging solutions for practices, hospitals and health care systems. We take a patient-centered approach to engagement, utilizing the power (more...) Company: Relatient LLC Location: Franklin Posted on: 03/5/2021 Principal Statistical Programmer Description: Be part of our empowered Parexel Statistical Programming team today br br br Principal Statistical Programmer with SDTM experience - to contribute to meaningful advances that benefit patients (more...) Company: PAREXEL Location: Pleasant View Posted on: 03/5/2021 Android Developer Description: Modis is currently seeking two talented and motivated Android Developers with 3 years experience using Android/Kotlin for a full-time direct hire opportunity at a client in the Greater Nashville, TN (more...) Company: Modis Location: Nashville Posted on: 03/4/2021 |
