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Technical Operations Coordinator

Company: AmberBox Gunshot Detection
Location: Nashville
Posted on: December 5, 2019

Job Description:

Who We Are
AmberBox is the industry leader in gunshot detection and response technology. We help Fortune 100 corporations, schools, hospitals, government departments and entertainment venues protect their staff and visitors from the threat of workplace violence, automating the emergency response process in an incident. AmberBox is a Silicon Valley VC backed, rapidly scaling company, and we are looking for individuals that share our vision and experimentative approach.

About The Job
As a Technical Operations Manager you will be responsible for working with our new and existing clients, to ensure effective implementation of our gunshot detection technology. You will solve the challenges of working in a wide range of environments, from some of the largest corporate office campuses in the US to airports, sports venues to nationwide retail location rollouts.
You will also be responsible for implementing your learnings and customer feedback to define a technical roadmap, working closely with the AmberBox leadership and engineering teams. You will directly affect the timeline and impact of these projects.

Responsibilities

  • Managing the implementation and expansion process for clients across the country, helping them have the best possible experience
  • Help solve day-to-day engineering and operations challenges through collaboration and review
  • Scope business and product requirements into a long term product development strategy and technical roadmap based on wider customer and industry analysis
  • Organize gunshot detection system live fire testing for clients and internally

    Qualifications
    • Strong technical graduate degree
    • Confident communicator happy to engage with various internal teams and customer executives
    • A passion for providing the best possible client experience
    • Bonus: Understanding and experience of working with agile techniques and tools

Keywords: AmberBox Gunshot Detection, Nashville , Technical Operations Coordinator, IT / Software / Systems , Nashville, Tennessee

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