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People Operations HR Specialist

Company: Resolution Technologies
Location: Nashville
Posted on: September 25, 2022

Job Description:

People Operations HR Specialist***This role will be onsite daily until the person is fully trained and operational. This will be a hybrid role onsite with up to a day remote per week with management approval. ***People Operations HR Specialist SummaryThe People Operations Specialist role partners with the Strategy Partner & Talent Acquisition Partner in their territory of businesses to provide expertise in the areas of employee relations, investigations, and compliance. This position executes human resources' strategy to support the company business strategy and values. People Operations HR Specialist Essential Duties and ResponsibilitiesServe as a labor relations/employee relations resource and provide insight regarding new company policies, procedures, programs and activitiesSupport the HR team conducting investigations, prepares investigative reports and makes recommendations to resolve employee issues based on policy, past practice and legal justifications.Conducts exit interviews and make recommendations based on trends or notable comments for advising management for improvementEnsures thorough understanding of company policies by conducting new employee orientations and follow-up sessions; assist management team with follow up questions related to company policies and procedures.Assist with onboarding administrative duties such as I9 verifications, non-compete agreements, etc.Manage day to day administrative processes, including reporting related to FMLA maintenance and time management processes.Conduct staffing/turnover reporting to include tracking of offer letters, new hire process flow and scheduled orientation dates.Identifies internal talent and partners with hiring manager and Talent Acquisition Partner to fill open roles.Advises leaders on employee relations investigations, disciplinary action, and terminations. Supports the People Operations Partner in advising managers and employees with regard to employee relations issues including investigation and problem resolution, disciplinary action and termination.Advises managers and employees concerning compensation, benefits, and employee services as well as provide training in accordance with policies, procedures and practices.Interprets and executes company policies, procedures and practices to ensure compliance with government laws and regulations.Manages the company immigration and leave management process.Oversee unemployment disputes.Respond to verification of employment requests.Assists with other tasks or special projects as assigned by manager People Operations HR Specialist QualificationsBachelor's degree preferred in Human Resource, Business Administration, or related fieldPHR or SHRM-CP, AIRS certifications preferred1-3 years of human resources operations experienceThorough knowledge of human resource principles and best practicesEffective verbal and written communication skills; delivers messages in a clear, concise mannerProficient in HCM systemsProficient in Microsoft Office (Word, Excel and PowerPoint), MS Project preferred People Operations HR Specialist CompetenciesResourcefulnessAdapts quickly to changing resource requirementsEnjoys multi-tasking, applies knowledge of the organization to advance multiple objectivesDemonstrates Organizational SavvyPrevious employee relations experience in sales or corporate rolesNavigates the political complexities of the organization easilyHas a clear understanding of the business prioritiesAvoids provoking tension between groupsUses knowledge of organization to achieve objectivesHas a network of cross functional peers to help drive results Action OrientedDecisively acts in fast changing situationsShows initiative in tough situationsExceptional at spotting and seizing opportunitiesCustomer FocusedAnticipates customers' needs and provides exceptional customer serviceEstablishes and maintains effective customer relationshipsBuilds solutions that meet customer expectationsSituational AdaptabilityReadily adapts personal, interpersonal, and leadership behaviorsUnderstands that different situations may call for different approachesCan act differently depending on the circumstances People Operations HR Specialist Travel Requirements Requires overnight travel less than 15% of the time People Operations HR Specialist ADA AccommodationsTo perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Keywords: Resolution Technologies, Nashville , People Operations HR Specialist, Human Resources , Nashville, Tennessee

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