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Cocktail Server-BNA Airport

Company: Delaware North
Location: Nashville
Posted on: April 19, 2019

Job Description:

The OpportunityBar and grill environment serves food and beverage items to guests in accordance with the Company---s GuestPath Universal Service Standards and applicable Operational Standards.Essential Functions:

  • Greets guests at table and supplies guests with menus if necessary
  • Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures. --
  • Enters orders into point-of-sale system so that kitchen staff can prepare food.
  • Picks up drinks and food when orders are ready and delivers orders to guests
  • Observes and follows-up with guests to respond if they require additional service
  • Prepares and delivers check to guests at table
  • Accepts and processes payment or directs customer to cashier
  • Performs opening, closing, and side work duties as assigned
  • Performs other duties as assignedNon-essential Functions:
    • Cleans table and prepares it for next guests
    • Makes suggestions to management to improve service, or change menus
    • Trains others on job duties and company proceduresEducation & Experience:
      • Previous experience as a server, or similar guest service position strongly preferred
        • Previous experience with a point-of-sale system in service or hospitality environment preferredKnowledge, Skills & Abilities:
          • Excellent guest service skills; ability to adhere to Company---s GuestPath Universal Service Standards
          • Ability to complete required pre-employment sanitation and alcohol service training
          • Ability to work quickly and efficiently in a fast-paced environment
          • Ability to work under pressure and handle multiple table assignments at one time Possess basic knowledge of standard drink recipes and alcohol brand names.
          • Ability to operate point-of-sale system to enter orders and prepare checks.
          • Basic math skills; ability to accurately total guest checks and count change
          • Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly.

Keywords: Delaware North, Nashville , Cocktail Server-BNA Airport, Hospitality & Tourism , Nashville, Tennessee

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