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Server - Restaurant-OCharleys

Company: Delaware North
Location: Nashville
Posted on: November 11, 2018

Job Description:

Position DetailsO'CHARLESServes food and beverage items to guests in accordance with the Company s GuestPath Universal Service Standards and applicable Operational Standards.ESSENTIAL FUNCTIONS:* Greets guests at table and supplies guests with menus if necessary* Communicates daily specials, answers questions about menu items, and takes beverage and/or food orders* Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.* Enters orders into point-of-sale system so that kitchen staff can prepare food.* Picks up drinks and food when orders are ready and delivers orders to guests* Observes and follows-up with guests to respond if they require additional service* Prepares and delivers check to guests at table* Accepts and processes payment or directs customer to cashier* Performs opening, closing, and side work duties as assigned* Performs other duties as assignedNON-ESSENTIAL FUNCTIONS:* Cleans table and prepares it for next guests* Makes suggestions to management to improve service, or change menus* Trains others on job duties and company proceduresEDUCATION & EXPERIENCE:* Previous experience as a server, or similar guest service position strongly preferred.KNOWLEDGE, SKILLS & ABILITIES:* Excellent guest service skills; ability to adhere to Company s GuestPath Universal Service Standards* Ability to complete required pre-employment sanitation and alcohol service training* Ability to work quickly and efficiently in a fast-paced environment* Ability to work under pressure and handle multiple table assignments at one time* Possess basic knowledge of standard drink recipes and alcohol brand names.* Ability to operate point-of-sale system to enter orders and prepare checks.* Basic math skills; ability to accurately total guest checks and count change* Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly. PHYSICAL REQUIREMENTS:* Ability to remain on feet for entire length of shift* Constant standing, walking, bending, reaching and repetitive motions.* Ability to maneuver between tables and around corners.* Ability to lift, balance and move large food trays, weighing up to 35 lbs.* Visual acuity and hearing sufficient to take orders and prepare bills. PHYSICAL REQUIREMENTS:* Ability to lift up to 35 pounds for set-up, service and clean up of functions* Ability to stand or walk for entire length of shift; may include walking up and down stairs* Good mobility to maneuver between tables to deliver food to customers.ENVIRONMENTAL WORKING CONDITIONS:* Variable temperatures required to move between hot, noisy conditions of kitchen and climate-controlled dining environment* Noise level may be moderate to high during busy times Associated topics: anfitri?n, anfitri?nes, auxiliar de comedor, camarera, hostess, mesera, restaurant server, tasting, wait staff, wine

Keywords: Delaware North, Nashville , Server - Restaurant-OCharleys, Hospitality & Tourism , Nashville, Tennessee

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