Housekeeping Coordinator
Company: The Westin Nashville
Location: Nashville
Posted on: May 16, 2022
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Job Description:
OVERVIEW: As the Housekeeping Coordinator, you will have the
opportunity to support the Housekeeping Department from
behind-the-scenes. You will act as a liaison to coordinate the
efforts of Housekeeping, Engineering, Front Office, and Laundry and
assist Housekeeping leadership in managing daily activities. You
will also engage in other support duties such as preparing and
distributing assignment sheets/workboards to Housekeeping staff;
documenting and resolving issues with discrepant rooms with the
Front Desk; and managing the room lists. Your previous housekeeping
experience will help you ensure that all company policies and
procedures are being followed. ESSENTIAL FUNCTIONS: Run sold room
reports, verify room status, determine discrepant rooms, prioritize
room cleaning, and update status of departing guest rooms. Assist
Housekeeping management in managing daily activities. Act as a
liaison to coordinate the efforts of Housekeeping, Engineering,
Front Office, and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare and distribute
assignment sheets/workboards to Housekeeping staff. Record,
monitor, and update list of 'Do Not Disturb' rooms. Ensure that
vacant dirty rooms are cleaned by the necessary time and assign
rush rooms and rooms previously on the 'Do Not Disturb' list.
Complete required paperwork. Develop and maintain positive working
relationships. Comply with quality assurance standards. Follow
company and department policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; wear nametag;
maintain confidentiality of proprietary information; protect
company assets. Follow property specific procedures for handling
emergency situations (e.g., evacuations, medical emergencies,
natural disasters). Stand, sit, or walk for an extended period of
time. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 25 pounds without assistance. Have access to
reliable transportation and follow attendance policy ADDITIONAL
POSITION DUTIES: Respond to any reasonable task assigned by
Housekeeping Leadership. Assist in other areas as needed. Notify
Loss Prevention/Security of any reports of theft. All other duties
as assigned. OTHER: Regular attendance in conformance with the
standards, which may be established from time to time, is essential
to the successful performance of this position. Due to the cyclical
nature of the hospitality industry, employees may be required to
work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled mandatory training
sessions and meetings is required. Upon employment, all employees
are required to fully comply with policies and procedures for the
safe and effective operation of the hotel's facilities. Employees
who violate company rules and regulations will be subject to
disciplinary action, up to and including termination of employment.
The above statements are intended to describe the general nature
and level of work being performed. They are not intended to be
construed as an exhaustive list of all responsibilities, duties and
skills required. PI177829262
Keywords: The Westin Nashville, Nashville , Housekeeping Coordinator, Hospitality & Tourism , Nashville, Tennessee
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