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Area Manager

Company: Encompass Onsite LLC
Location: Nashville
Posted on: November 22, 2021

Job Description:

Are you an experienced leader? Do you enjoy building and maintaining strong relationships with clients and employees? Do you thrive in a fast-paced environment? Are you ready to be challenged as part of a highly motivated, trusted team at the heart of a thriving business?Build a solid & rewarding career at Encompass Onsite, LLC!We are looking for an energetic and ambitious Area Manger to step into Encompass's rapidly expanding business. This role is for someone with a passion for developing long-term relationships with our clients and key business executives. Someone who is GREAT WITH PEOPLE & believe that all candidates/customers/people in general deserve an incredible experience as they interact with our brand and beyond. We are all about team culture here, creating awesome experiences for people in and out of the properties we maintain. We are looking for someone who adapts quickly to change and can provide win-win solutions for both the client and Encompass. In this role, you will have so much fun that you will forget how hard we are working - all while assuming ownerships for all contracted services and delivering an exceptional customer experience. The Area Manager will be responsible to lead people, processes, and programs to drive operational excellence in a complex work environment that will challenge you to think outside of the box and use critical thinking skills to solve problems and effectively communicate with the client and their team.Given the growth, this role will have the opportunity to grow within the organization and have the great opportunity for professional development and career advancement in a high growth organization.Among Other Things You'll Get to do:

  • Work with AMAZING people in a creative, growing, and exciting company where hardly any day will be the same as the last.
  • Be a critical point of interaction with our clients/customers and employees.
  • Liaise between the customer and internal teams.
  • Monitor and analyze customer's usage of our product.
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external leaders.
  • Responsible for financial budget, labor planning and cost controls.
  • Cultivates a strong safety culture to provide a safe work environment.
  • Effectively leads and provides direct supervision to the onsite team across multiple shifts.
  • Plans, organizes, and communicates daily operational priorities and client requests.
  • Sets employee expectations, provides training and feedback, and routinely inspects the facility.
  • Collaborates and coordinates with shift leads to ensure execution of services.
  • Manages supply, chemical and equipment usage which includes proper training
  • Uses data to proactively seek out operational improvements to optimize the operation.
  • Gathers and maintains required administrative tasks for daily, weekly or monthly reporting.
  • Drives performance management in the areas of, but not limited to (hiring, expectation setting, performance reviews, terminations, and uses disciplinary action when necessary)
  • Looks for opportunities to increase revenue by providing additional or periodic services.
  • Be a GREAT communicator!!!
  • Be super organized and a great record keeper - not needing to be overly managed but at the same time, be willing to be taught and developed.
  • Be a tremendous team player - able to rely on others and be relied on just as much.
  • Be silly (sometimes).
  • Become an expert in our "Employment Value Proposition" (why it is great to work here) and be able to live that vision and share it with direct employees.
    • Trust and Respect
    • Improve Lives - both professional and personal
    • Continuous Progress
    • Be growth oriented and driven to become more than you are today.Compensation & Benefits
      • Competitive Pay
      • Health, Dental, Vision, and Short-Term Disability Packages
      • 401K
      • EAP Program
      • Paid Time Off
      • Paid Holidays
      • Encompass Marketplace (Employee Discounts)
      • Flexible Work Schedule
      • Employee Appreciation Events
      • Growth Opportunities
      • Encompass Perks: Employee of the Month, Milestone, and Performance Rewards
      • Daily PayEqual Opportunity Employer / Special Accommodations Encompass is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment Encompass will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email describing the accommodation.QmWcKrccCI

Keywords: Encompass Onsite LLC, Nashville , Area Manager, Hospitality & Tourism , Nashville, Tennessee

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