Director Communications and Community Engagement
Company: HCA Healthcare
Location: Hermitage
Posted on: July 1, 2025
|
|
|
Job Description:
Do you want to join an organization that invests in you as a
Director Communications & Community Engagement? At HCA Healthcare,
you come first. HCA Healthcare has committed up to $300 million in
programs to support our incredible team members over the course of
three years. Benefits At HCA Healthcare, we want to ensure your
needs are met. We offer eligible colleagues an attractive benefit
package that includes medical, wellbeing, dental and vision
benefits along with some unique benefits including: • Medical,
Dental, Vision, Life Insurance and Flexible Spending • Paid Time
Off (PTO) and Personal Leave • 401K (100% annual match - 3% to 9%
of pay based on years of service) • Academic Assistance and
Reimbursements for Tuition and Student Loans • Employee Discounts
including Tickets, Retail, Mental Health Apps, Education Apps,
Identity Theft Protection etc. • Home, Auto, and Pet Insurance •
Employee Stock Purchase Program (ESPP) • Short Term & Long Term
Disability coverage • Adoption Assistance • Legal Benefits and lots
more! Learn more about Employee Benefits You contribute to our
success. Every role has an impact on our patients’ lives and you
have the opportunity to make a difference. We are looking for a
dedicated Director Communications and Community Engagement like you
to be a part of our team. Job Summary and Qualifications The
TriStar Summit Director Communications and Community Engagement is
an extension of the TriStar Division Marketing and Corporate
Affairs team working onsite at local hospitals to support promotion
of the HCA Healthcare family of brands, as well as the division’s
growth agenda. The position reports directly to TriStar Division
AVP, Strategic Communications with a dotted-line reporting
relationship to the hospital CEO. This individual sits on the
hospital’s administrative leadership team playing a critical role
in representing the HCA Healthcare mission, purpose and strategic
vision via the hospital setting, both internally and externally, by
identifying opportunities to engage stakeholders through productive
communication and relationship building. The facility director
participates in the development and execution of communications and
community engagement plans for the hospital’s local market, and
supports marketing efforts in alignment with division and
corporate/group-developed objectives, strategies and tactics for
marketing and corporate affairs. Keeping current in terms of
community needs, issues and opportunities relevant to the
organization, the director drives collaboration and execution of
community engagement activities and serves as the lead hospital
communicator. What you will do in this role: Communications •
Bridges enterprise brand narrative with market/hospital brand to
highlight the value of being part of the broader organization. •
Assists CEO and other officers with communication needs including
messaging related to colleague engagement. • Supports development
and implementation of the strategic PR and Communications plan to
meet organizational needs and support hospital business and growth
goals. • Proactively develops content to drive engagement across
owned, earned and paid media channels. Proactively pitches
compelling stories to local media outlets. • Manages crisis
communications and serves as an on-call public information
representative. • Stays abreast of hospital news, trends, services
and objectives. • Acts as a local advocate for the adherence to
marketing and communications specific policies in partnership with
the Facility Ethics and Compliance Officer. • Consistently monitors
patient comments and reviews about the hospital and its physicians
in order to provide timely response to positive engagements and
speedy service recovery for negative comments/reviews. Community
Engagement • Serves as a conduit to communicate enterprise, group
and division community engagement strategies to facility
leadership. • Drives engagement programs and activities to heighten
our positive reputation within the community. • Supports strategy
for hospitals Board of Trustees regarding composition and
engagement. • Identifies meaningful healthcare-related community
engagement activities in the hospital’s service area that
complement the organization’s goals. • Supports and coordinates
events and programs in coordination with the Division and hospital
goals and designed to raise awareness of the submarket’s
capabilities and strengths. • Supports aspects of colleague
community engagement, including giving campaigns for the community
and our HCA Healthcare Hope Fund, volunteering and board service in
collaboration with Human Resources.? Marketing • Serves as a
conduit to communicate enterprise, group and division marketing
strategies to facility leadership. • Provides facility insights to
feed division/regional marketing plans, including access to service
line leaders, subject matter experts and other key leaders. • Lead
local brand management activities to ensure stakeholders are
educated, knowledgeable and engaged on our brand strategies,
including proper use of logos and marks. • Partner with Division
team to activate local marketing and brand strategies. • Act in
supportive role for marketing tactics applicable to Physician &
Provider Relations/Physician Service Group needs. • Supports
division/corporate growth agenda. • Partner with the Marketing
Services Organization to develop content (includes web and social
content) and manage hospital collateral items such as fliers,
brochures, rack cards, etc. What qualifications you will need: •
Bachelors degree • 1 year(s) of experience in a management role • 5
years of experience in a related position
Keywords: HCA Healthcare, Nashville , Director Communications and Community Engagement, Healthcare , Hermitage, Tennessee
