Surgery Scheduler

Company: United Surgical Partners
Location: Nashville
Posted on: May 27, 2023

Job Description:

JOB SUMMARY
Ambulatory Surgery Center of Nashville, TN is looking for a highly-motivated professional that under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and patients.
Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters.
DUTIES AND RESPONSIBILITIES:

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.
• Verifies insurance benefits and communicates with patients concerning balances due and payment process.
  BENEFITS
  Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.
  Required Skills:
  EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:
  - Minimum 2-4 years of hospital or medical office experience required.
  - Must be able to communicate verbally and non-verbally in a professional way.
  - Ability to use time wisely in preparing work area to meet high-paced demand.
  - Show a genuine desire to work and improve the surgery center as a whole.
  - Professional appearance.
  - Strong medical terminology.
  - Must demonstrate excellent phone etiquette and exceptional customer service skills.
  - Must be able to multi-task and work independently with honesty and integrity and be a team player.
  Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
  Tenet participates in the E-Verify program. Follow the link below for additional information.
  E-Verify: http://www.uscis.gov/e-verify

Keywords: United Surgical Partners, Nashville , Surgery Scheduler, Healthcare , Nashville, Tennessee