Pharmacy Intern
Company: Walgreens
Location: Mount Juliet
Posted on: April 10, 2021
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Job Description:
Job Objectives * Learn to provide the best patient experience
through assisting the pharmacist and pharmacy team members in
accordance with state and federal regulations.* Responsible for
using pharmacy systems to obtain patient and drug information and
process prescriptions.* Models and delivers a distinctive and
delightful customer experience.* Learns and champions pharmacy
policy, procedures, and customer service best practices needed to
perform as a future pharmacist. Job Responsibilities/Tasks Customer
Experience * Engages customers and patients by greeting them and
offering assistance with products and services. Resolves customer
issues and answers questions to ensure a positive customer
experience.* Models and shares customer service best practices with
all team members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).* Develops strong relationships with customers.
Operations * Learn from store and pharmacy team members, field
leadership, team members and customers/patients* Under the
supervision by the pharmacist, assist in the practice of pharmacy,
in accordance with state, federal, and company policy. Reviews and
complies with the Walgreen Co. Pharmacy Code of Conduct.* Performs
duties as assigned and supervised by the pharmacist in accordance
with Walgreens standard operating procedures for entering, third
party processing, filling, and dispensing prescriptions.* Assists
pharmacists and other healthcare providers in delivering patient
care and services that are within the state scope of practice for
pharmacy interns including patient counseling and other health
services (i.e. blood pressure, medication therapy management).*
Immediately reports prescription errors to pharmacist on duty and
adheres to Company policies and procedures in relation to pharmacy
errors and the Quality Improvement Program.* Strictly adheres to
the Walgreen Co. policy regarding Good Faith Dispensing*
Responsible and accountable for registering all related sales on
assigned cash register, collects and handles cash as required.
Takes customer to OTC aisle when possible to assist in locating
products.* Handles telephone calls that do not require personal
attention of the pharmacist, including those to physicians.*
Assists and supports Pharmacy Department on inventory management
activities, such as, ordering, unpacking, checking and storing
shipment of pharmaceuticals. Maintains knowledge of Company asset
protection techniques, and files claims for warehouse overages
(merchandise received, but not billed), shortages (merchandise
billed, but not received), order errors or damaged goods involving
Rx drugs.* Assists with exterior and interior maintenance by
ensuring the Pharmacy Department is stocked with adequate supplies,
clean, neat and orderly in condition and appearance.* Complies with
all company policies and procedures; maintains respectful
relationships with coworkers.* Complete special assignments and
other tasks as assigned. Training & Personal Development * Complete
required training* Maintains knowledge and skill in healthcare and
pharmacy, including latest news and developments. Basic
Qualifications * Are you a current student enrolled in an
accredited school of pharmacy program? * Must be fluent in reading,
writing, and speaking English. (Except in Puerto Rico)* Requires
willingness to work flexible schedule, including evening and
weekend hours. Preferred Qualifications * Prefer six months of
experience in a retail environment.* Prefer to have prior work
experience with Walgreens.* Prefer good math skills so they can
fill prescriptions accurately, including counting, measuring and
weighing medications. An Equal Opportunity Employer, including
disability/veterans. The following information is applicable to
Colorado only, in accordance with the Colorado Pay Equity Act. In
Colorado, an employee in this position can expect a salary/hourly
rate between $14.00 and $25.50 depending on experience, seniority,
geographic locations, and other factors permitted by law. To review
the available benefits, please click here:
jobs.walgreens.com/benefits .Walgreens will provide applicants in
other states with information related to the positions, to the
extent required by state or local law, by calling
1-866-967-5492
Keywords: Walgreens, Nashville , Pharmacy Intern, Healthcare , Mount Juliet, Tennessee
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