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Service Manager

Company: McCloud Services
Location: Nashville
Posted on: May 19, 2019

Job Description:

OverviewDo you currently work in the pest management industry but desire a better, more professional company? Are you looking to join a team that sets you up for success? If so, this is the job for you! When you join McCloud Services, a 4th generation family-owned business, you are joining a team that cares and a family that succeeds together!

McCloud Services seeks a Service Manager in our Nashville territory. Take the first step to your new career and apply today!

McCloud Services offers our employees a great benefit program!

We want to help our employees build a great future. Put your skills and energy to work at McCloud and enjoy these great benefits to make your health, financial, and work/life balance the best it can be!

Health and Well Being:



  • Blue Cross medical insurance plan options to fit your individual needs
  • Wellness discounts on your contribution!
  • Prescription drug program
  • Dental plan
  • Vision plan

    Financial Security:



    • Competitive base compensation with incentive pay programs
    • 401(k) Savings Plan with immediately vesting company matching contribution
    • Life insurance, 100% company paid (with options to buy up)
    • Long and short term disability insurance, 100% company paid
    • Flexible Spending Plan for medical and childcare expenses

      Work/Life Balance:



      • Full time, year-round employment
      • Paid training and in-depth orientation
      • A highly experienced team of professionals to work with
      • Company vehicle for field positions
      • Paid time off including holidays with Vacation and Personal Days available Day 1!
      • Recognition programs and advancement opportunities
      • Company paid employee assistance program


        ResponsibilitiesOur Service Managers have a responsibility for field management of multiple commercial pest management service routes and maintain a regular presence at client facilities. Job responsibilities include hands-on service delivery, supervision and evaluation of service specialists and overseeing quality assurance programs, customer service, account management and new business development.

        Our Service Mangers have hands-on field engagement with service specialists and assist in coordinating route activities, training, coaching, evaluating performance and providing necessary support. The ideal candidate will have excellent communication skills in resolving customer service issues and maintaining and enhancing client relationships.Qualifications




        • Prior experience successfully managing field staff in a business-to-business pest management route service/sales operation is strongly preferred.
        • Well-developed customer service, consultative and problem-solving skills.
        • Computer skills in Windows, Microsoft Office and operations management software programs.

        • Adept in the training, evaluation and motivation of field service employees.

        • Valid Driver's License and good driving record.
        • Acceptable pre-employment background check, drug screen and physical.
        • Obtain and maintain state pest control licensing.
        • Obtain and maintain all McCloud Service credentials including but not limited to NPMA Food Plant, NPMA Green Pro, Copesan Signature Care, and Serv-Safe. CDL & HAZMAT endorsement as required by management.
        • Related college degree preferred.

          Equal Opportunity Employer

Keywords: McCloud Services, Nashville , Service Manager, Executive , Nashville, Tennessee

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