Nursing Manager (RN) - Lead, Recovery Care Coordinator
Company: Contessa Health Management LLC
Posted on: April 19, 2019
As Lead Recovery Care Coordinator (LRCC), you will lead a team of
RN's responsible for coordinating patients stay in Home Recovery
Care. Home Recovery Care brings all the essential elements of
inpatient care to the comfort of a patients home. This care option
is presented to eligible patients by our partner health systems
physicians working with a Recovery Care Coordinator (RCC) who then
organizes our partners care team. As a LRCC, you will leverage the
most advanced telehealth platforms and partner with an
interdisciplinary network of doctors, nurses, social workers, and
ancillary providers to improve the health and well-being of our
You will manage the local RCC team and report to the Regional VP of
Market Operations. The LRCC will be responsible for presenting
quality data and individual patient outcomes to physicians and
other clinical departments that may refer patients into Home
Recovery Care. You will meet with key health system stakeholders to
forge positive working relationships that will contribute to
further collaboration in treating patients. You will also be
responsible for implementing Home Recovery Care across our partner
health systems hospitals.
Contessa offers a unique opportunity for individuals interested in
being part of a fast-paced start-up culture at an organization
leading the country in redefining the way we care for patients. To
best advocate for the patient, you must exhibit boundless empathy,
unwavering integrity, and a willingness to go above and beyond to
do what is best for our partner health systems patients, their
families, and our physician partners. At Contessa, you will have
the opportunity to make a direct impact on the peoples lives and be
a part of shaping an innovative space in the healthcare industry.
The LRCC will have strong leadership and management abilities,
influencing skills and diverse acute nursing care experience. You
will also perform the responsibilities of the Recovery Care
Coordinators that report to you.
Oversees daily operations for the assigned market, including direct
supervision of market Recovery Care Coordinators.
Provides information to leadership necessary to generate financial,
operational, clinical reports.
Generates operational, clinical, and quality reports and presents
market updates on a regular basis.
Meets regularly with health system leaders and physicians to
provide education about Home Recovery Care, convey clinical
information and gain feedback.
Facilitates communication and coordination between all members of
the care team.
Work with partner physicians to educates patients on the Home
Recovery Care model; provides telehealth education.
Working with our partners providers, confirms admission health and
home assessment to ensure the home environment is safe.
Coordinates referrals and appropriate resources to assist patient
and/or caregiver in continuation of care in the outpatient
Ensures that patients have access to appropriate services to meet
their provider directed care plan needs.
Maintains all required documentation on provider and patient
interactions including visits, intake, interventions and patient
Interacts with the patient and the multidisciplinary team to
facilitate providers evaluating and documenting measurable health
care goals. Communicates to the appropriate providers any patient
environmental barriers to patients fulfilling their providers care
Communicates discharge information to other clinical departments or
members of the Care Team.
Education: ASN Associate of Science in Nursing required, BSN
Licensure: Current, active RN licensure in good standing
Certification: Care Coordination and Transition Management
Experience: 3-5 years of acute nursing experience required. 2+
years managing direct reports; interaction with leadership teams
Work Schedule: Ability to work day and evening shifts required,
including holidays and after hours
Health: Able to pass required drug screen and communicable disease
Background: Able to pass detailed criminal background check
Ability to provide superior customer service; every operational
decision is made with the patient in mind. Patient safety is our
number one priority.
Strong attention to detail and ability to maintain written records
and reports. Excellent verbal and written communication that is
clear, well-organized, and demonstrates an understanding of
Exhibits exceptional interpersonal skills and proper judgment when
dealing with provider partners, staff and patients.
Ability to predict needs as best as possible and communicate with
patients providers to help them stay one step ahead of the patients
Pursues activities with focus and drive, defines work in terms of
success, and can be counted on to complete goals. A positive
outlook and a can-do attitude is a must.
Enjoys working within teams; dependable in both productivity and
attendance. Flexible and willing to share on-call after hours with
other Recovery Care Coordinators.
Ability to consistently communicate with teammates; open to
feedback from team members and follows through on all
Our team members are our greatest asset. Thats why you will find
that Contessa Health has built a culture around trust, open
communication, and a unified desire to change the way healthcare is
being delivered. Its important to us that you like your job, are
motivated by the work you do every day and feel supported by
leadership. Contessa Health offers a generous compensation and
benefits package, a strong belief in a healthy work-life balance
and great opportunities for career growth.
Contessa Health Home Recovery Care Model:
Keywords: Contessa Health Management LLC, Nashville , Nursing Manager (RN) - Lead, Recovery Care Coordinator, Executive , Nashville, Tennessee
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