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Therapy Access Manager - - Johnson & Johnson HCS, Inc

Company: Disability Solutions
Location: Nashville
Posted on: April 2, 2024

Job Description:

Therapy Access Manager (Pulmonary Hypertension)- (Nashville TN/Louisville KY) - Johnson & Johnson HCS, Inc. Johnson & Johnson HCS, Inc. is recruiting for a Therapy Access Manager in our Nashville territory. At Johnson & Johnson Innovative Medicine (JJIM), what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found. Johnson & Johnson Innovative Medicine's Patient Engagement and Customer Solutions (PECS) team is recruiting for a Therapy Access Manager which will be a field-based position. PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio. Job Description: An important aspect of patient unmet need includes helping them start and stay on their medicine for the best chance at treatment success. The Patient Engagement and Customer Solutions (PECS) organization serves patients, during their treatment journey with Janssen therapies, to help overcome challenges to fulfillment, on-boarding, and adherence. The Therapy Access Manager (TAM) is responsible for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff, with respect to patient access to J&J Pulmonary Hypertension therapies. This role involves investing time (up to 75%) on-site with HCPs, assessing their education needs and facilitating collaboration with various stakeholders. A Day in the Life Every patient's healthcare experience is unique - shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. J&J recognizes this, and wants to create an experience that is personalized, helpful, and hopeful. Primary Responsibilities:

  • Primary responsibilities include the following. Other duties may be assigned.
  • Equip HCPs and their staff, through education, to navigate the access and payer approval process, identify access barriers that the HCP must act to overcome, and highlight HCP actions that support access to therapy. Develop and execute an education plan consisting of prioritized activities to best educate the HCPs in territory.
  • Act with a sense of urgency to address critical access and affordability issues for patients
  • Collaborate with field support team members such as sales representatives and key account liaisons and serve as reimbursement expert for the local healthcare market team
  • Monitor, analyze, and triage situations which may adversely impact patient access to therapy.
  • Liaise with entire Payer Access department, other internal groups including sales, and medical groups, and HCPs to identify and resolve trending issues regarding patient access to therapies.
  • Educate HCPs regarding the access and payer approval process for Janssen PH therapies.
  • Serve as subject matter expert for internal stakeholders and external HCPs regarding education on Medicare treatment guidelines, Medicaid Managed Care, commercial plans, PBM designs, policy changes, formulary status and the impact of healthcare reform on PAH coverage. Maintain and share relevant information regarding account contacts, prior authorization requirements, trends, competitive intelligence, etc. with the Payer Access Department.
  • Educate peers in the local healthcare market about various elements of payer access, including reimbursement, medical coverage policies and medical versus pharmacy benefit designs.
  • Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training

Keywords: Disability Solutions, Nashville , Therapy Access Manager - - Johnson & Johnson HCS, Inc, Executive , Nashville, Tennessee

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