Card Product Manager (Hybrid/Remote)

Company: UMB Bank
Location: Nashville
Posted on: May 28, 2023

Job Description:

Be part of something more.
A majority of our time is spent "at work." We believe that time most meaningful when it's spent around people who care about you and who challenge you. We hire people who know how to make good decisions, because we won't be constantly looking over your shoulder-you'll be empowered to do what's right for our customers. Most importantly, we're a partner. We partner with our associates to help them thrive personally and professionally. We partner with our communities and the organizations that support them. And, we partner with our customers to create an experience they won't find elsewhere.
Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another and their community. Expect more than the status quo. At UMB, you can expect more heart . You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust . We want you to do the right thing, no matter what. And, expect more opportunity . UMBers are known for having multiple careers here and having their voices heard.
The Consumer Card Product group manages credit and debit card solutions for the Bank's clients, including Consumer, Private Wealth, Co-Brand, Affinity, Agent Bank, and Institutional lines of business.
As the Card Product Manager, you will be a thought leader around UMB's card strategy and managing the activities of a suite of products offered through various channels (i.e. Agent Bank, Affinity, UMB, Co-Brand, BIN Sponsorship, Commercial). You will lead a multi-functional team of partners for an assigned portfolio of card products in the various channels, including client pitches to new clients/partners, new product development/product enhancements, acquisition and lifecycle management activities, and partner and relationship management. You will be ultimately responsible for growth in card usage, sales volume, and balance growth. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Product Development leadership. This role is hybrid (3 days on-site) for candidates in Kansas City area and open to qualified remote candidates outside of Kansas City area.
How you'll spend your time:

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  Analyze and manage the execution of customer lifecycle management strategy which includes retention, spend growth, and re-activation of dormant accounts.
  
  
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  Lead work on RFP's and client pitches to new clients/partners in the co-brand, IBIS, and Agent Bank space.
  
  
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  Partner with, and leverage and interpret information from the Data Scientist role for use in the development and execution of the strategies and innovation surrounding lifecycles, markets, and payments.
  
  
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  Identify and partner with key vendors to develop and expand the go-to market offerings.
  
  
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  Partner with internal departments (Compliance and Legal, IT, Underwriting, Fraud, etc) to ensure that all product features and functionality meet market, customer, industry, company, and regulatory needs and standards.
  
  
  We're excited to talk with you if:
  
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    You have a Bachelor's Degree in a related field and 5+ years of full lifecycle product development experience OR any combination of education and experience that would provide an equivalent background.
    
    
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    You have 2+ years of Card experience.
    
    
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    You have an innovative and entrepreneurial mindset. Ultimately, you will be the product owner.
    
    
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    You have demonstrated success in managing difficult situations and relationships with clients and vendors.
    
    
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    You have the ability to gain influence and cross-functional consensus.
    
    
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    You have experience in interpreting market and financial data to align strategies and build innovation around products.
    
    
    The pay range for a candidate selected for this position who is based in Colorado is typically $87,570 to $162,540 annually. The selected candidate's actual pay will be based on various factors, including but not limited to work location, qualifications, and experience, so the actual starting pay for the selected candidate may be above or below this range. The successful candidate will also be eligible to participate in one or more incentive plans based on company and individual performance.
    UMB offers competitive and varied benefits to its associates including Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an Employee Assistance Program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits.
    UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
    Compensation Range:
    Minimum: $87,570.00 - Mid Point: $125,055.00 - Maximum: $162,540.00
    The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.
    UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.
    If you are a California resident, please visit our Privacy Notice for California Job Candidates (https://umb.com/wps/wcm/connect/umb2019/b1c5ee58-10e4-4f99-97c4-887617dc9409/Privacy-Notice-for-California-Candidates.pdf?MOD=AJPERES) to understand how we collect and use your personal information when you apply for employment with UMB.
    Who we are
    We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.
    Learn more about UMB's vision (https://www.umb.com/wps/wcm/connect/umb2019/5332e777-b25c-4e65-ad59-af4c309e762c/UMB_TuceBook_V03_09_23.pdf?MOD=AJPERES)
    Check out the road to a career at UMB

Keywords: UMB Bank, Nashville , Card Product Manager (Hybrid/Remote), Executive , Nashville, Tennessee