Director of Contracts - Remote
Company: TTEC
Location: Nashville
Posted on: May 29, 2023
Job Description:
Bringing smiles is what we do at TTEC--- for you and the
customer. As a Director of Contracts, working either remotely or in
a hybrid position from our Denver office, you'll be a part of
creating and delivering amazing customer experiences while you also
#experienceTTEC, an award-winning employment experience and company
culture.What You'll be DoingAre you looking for an opportunity to
partner with a team of experienced legal professionals and support
the largest business segment of a public company? As Director of
Contracts for TTEC Engage, TTEC's largest business segment with
$1.97B in revenue, you'll partner with others to solve complex
business issues from strategy to execution. You will serve as the
primary legal point of contact for one or more TTEC Engage
portfolios, and work directly with members of the TTEC Engage
executive team and the TTEC legal and risk department to promote
the business segment's growth goals through support of its sales,
operations and compliance functions. Our growth plans require us to
enhance legal support through the hiring of a savvy and experienced
contract specialist who is looking for a unique opportunity to grow
your career with the business.You'll report to Chief Counsel of
TTEC Engage. You'll contribute to the success of the business by
solving complex business issues and promoting growth goals.During a
Typical Day, You'll
- Structure, draft, negotiate and manage TTEC Engage client
contracts, including master services agreements, statements of
work, contract amendments, renewals and change forms, letters of
intent, NDAs and other agreements relevant to the Engage business.
-
- Serve as the legal POC in support of RFP pursuits for assigned
portfolios.
- Be a trusted partner of the business and provide proactive
advice on legal, regulatory, governance, and compliance matters
that affect specific lines of business within TTEC Engage -
- Participate in the deal process from start to finish to ensure
that TTEC's best interests are represented, and that through
contracts we maintain an appropriate balance between reasonable
risk and our growth goals
- Support the business in the interpretation and enforcement of
executed contracts, contract change management and in providing
other legal support for on-going client relationships
- Monitor and help clients pragmatically comply with legal and
regulatory developments that impact our business, domestically and
internationally
- Provide other general support to the legal team and internal
business clients as needed.
- Maintain and expand your subject matter expertise by always
learning.What You Bring to the Role
- Bachelor's degree in business or related field or Juris
Doctorate degree -
- Knowledge and background of the BPO industry and familiarity
with multi-national outsourcing arrangements -
- Experience in handling complex service agreements for travel
and hospitality, communications and media industries -
- 7 years' experience in handling complex contract negotiations
and drafting throughout the contract lifecycle in a high-volume
environment, involving critical thinking, detailed analysis and
creative pragmatic solutions.
- Experience in structuring, negotiating and closing contracts in
a deal team environment in cooperation with corporate support
departments (sales, finance, tax, human capital, IT, operations) as
well as with senior leadership.
- Experience working on contracts for Global 1,000 clients -
- Comfortable supporting internal sales/client-facing teams in
their work with external clients, procurement departments and their
attorneys, and working under tight turnarounds and deadlines
- Sound reasoning, business and practical approach designed to
balance risk and reward of competing business interests and risk
management priorities
- Accuracy-driven and passionate in keeping your work organized,
focused on accomplishing tasks and building trust with important
clients and partners
- Positive mind set with emphasis on team work and internal
collaboration, with a passion for providing exemplary service
-
- Lead by example and upholding TTEC's Code of EthicsCOMPENSATION
& BENEFITSThe anticipated starting salary range for individuals
expressing interest in this position is $114,000 - $ 130,000
Annually. Actual compensation offers to a candidate may vary based
upon geographic location, work experience, education and/or skill
levels. -Benefits available to eligible employees include the
following:
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time offTTEC is proud to be an
equal opportunity employer where all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the culture and perspectives within our
global teams. We strive to reflect the communities we serve by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and
comfortable being their authentic selves at work. As a global
company, we know diversity is our strength. It enables us to view
projects and ideas from different vantage points and allows every
individual to bring value to the table in their own unique
way.#LI-Remote
Keywords: TTEC, Nashville , Director of Contracts - Remote, Executive , Nashville, Tennessee
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