Director of Field Operations
Company: Granite 48 LLC
Location: Nashville
Posted on: January 27, 2023
|
|
Job Description:
Connect with a great career.
Granite is the leading provider of telecommunications solutions in
the United Statesand Canada and we're still growing. Granite is one
of the premier communications services providers to businesses
across the United States and Canada. We provide exceptional
customized service with an emphasis on reliability and outstanding
customer support and our customers include over 85 of the Fortune
100. Granite has over $1.8 Billion in revenue with more than -2,300
employees and is headquartered in Quincy, MA just off I-93 and
directly next to the North Quincy T Station on the Red Line. Our
mission is to be the leading telecommunications company wherever we
offer services as well as provide an environment where the value of
each individual is recognized and where each person has the
opportunity to further their growth and achieve success. -- Granite
has been recognized by the Boston Business Journal as one of the
"Healthiest Companies" in Massachusetts for the past 14 consecutive
years -- Our Quincy office has an onsite dining facility and a
fully equipped state of the art gym that offers daily Cross Fit,
Mixed Martial Arts, and Yoga classes available to employees at zero
cost. -- Granite's philanthropy is unparalleled with over $200
million in donations to organizations such as Dana Farber Cancer
Institute, The ALS Foundation and the Alzheimer's Association to
name a few. -- We have been consistently rated a "Fastest Growing
Company" by Inc. Magazine. -- Granite was named to Forbes List of
America's Best Employers 2022 -- Granite was recently named One of
Forbes Best Employers for Diversity If you are a highly motivated
individual who wants to grow your career with a fast paced and
progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled General Summary of Position: The primary role
is to supervise and grow Granite's existing direct technician base,
subcontractor contracts and KPI's, mobile technology transitions,
and overall strategy for all field service resources. The Director
of Technician Management responsibilities will be to optimize
utilization, fleet management, schedule management, subcontractor
contract management, and to gain efficiencies through technology
and process changes. - Duties and Responsibilities: - Supervise,
manage, and conduct ongoing training for Internal technicians -
Identify geographical areas to grow Granite's internal technician
workforce - Manage workload, overtime, and utilization of all
resources - Develop specific KPI's and metrics for all
subcontractors to measure quality and performance - Negotiate and
implement cost control measures for all subtractors - Create new
partnerships with telecom professional services firms to grow
Granite's resource pool - Develop and implement fleet management
program for all technician vehicles - Maintain inventory audits and
tracking for all vehicles and tools - Assist with the transition of
Granite Field Services to mobile platform for all technicians
Keywords: Granite 48 LLC, Nashville , Director of Field Operations, Executive , Nashville, Tennessee
Click
here to apply!
|