Assistant Venue Operations Manager

Company: 148815 Lighthouse Immersive Detroit
Location: Nashville
Posted on: January 27, 2023

Job Description:

Description: Assistant Venue Manager About our Company: Founded in 2019 by Toronto-based producers Svetlana Dvoretsky (Show One Productions) & Corey Ross (Starvox Entertainment), Lighthouse Immersive is the first entertainment company developing multiplex venues featuring large-scale events and exhibitions using interactive digital media. The signature property of Lighthouse Immersive, Immersive Van Gogh Exhibit, opened on July 1, 2020, in Toronto with a Walk-Thru and Drive-In version to meet the ongoing restrictions and guidelines associated with the COVID-19 pandemic. Immersive Van Gogh was the first major art exhibit to open since the onset of the pandemic and sold over 220,000 tickets in four months with gross sales of over $9 million to a core audience of 24-44-year-olds in Toronto and quickly became the #1 selling show worldwide on Ticketmaster's Universe platform. Since opening in Toronto, Lighthouse Immersive has expanded to 20 markets in North America, selling over 3.25 million tickets. POSITION SUMMARY The Assistant Venue Manager will report directly to Venue Manager and work closely with other leadership in the venue. Assistant Venue Manager will be responsible for overseeing the operations staff, interacting with guests and providing a safe and inclusive environment. This position will also require cross training in the retail and box office in order to effectively oversee those departments. Other responsibilities include working with the Global Event Sales Manager to execute in-house events. The ideal candidate will have an outgoing and extroverted personality to deal with a diverse group of guests and staff alike! Availability to work nights, weekends and holidays. DUTIES AND RESPONSIBILITIES ? Manage inventory and supply chain for all operations supplies including Cushions, posters, add ons, cleaning supplies, PPE, office supplies, signage, stanchions, production supplies, employee break room supplies, loading dock supplies, and many other elements ? Place orders and manage accounting receipts for venue operations; Analyze daily product and supply levels to anticipate inventory problems and shortages ? Act as primary liaison for all venue operational staff with all other departments and department managers as it pertains to the operational efficiency of the venue in relation to the box office, parking, security, custodial, building management, production, and retail departments ? Manage additional labor required for loading dock, inventory control and organization as required with the assistance of departmental staff; manage inventory system for all incoming and outgoing shipments ? Review and approve staff timecards as required ? Interview and hire staff as required ? Open/Close venue with assistant management/supervisors, ensuring proper procedure and protocol has been met to safely secure the building ? Track and manage petty cash, submitting reports and receipts in an organized and efficient manner to accounts payable departments ? Leads the Date Night package, working with Special Projects Coordinator at Head Office to ensure smooth and effective operations. ? Work with Publicists on any special requests, as necessary. ? Lead the Gogh with the Flow Yoga program on the scheduled dates. ? Troubleshoots projectors / audio and technical equipment when it is required. Requirements: JOB SPECIFICATIONS/QUALIFICATIONS REQUIRED: - 3+ years of previous experience in general management preferred. - Bachelor's degree with a focus on arts administration or comparable professional experience. - General knowledge of all areas of arts administration, production, and operations. - Experience with Microsoft Office is required, experience with Paylocity is preferred. - Excellent interpersonal and relationship building skills. - Ability to work across teams and build strong internal and external networks, with a variety of different people. - Calm under pressure. - Demonstrated ability to prioritize, track and manage multiple high priority tasks at a given time. - Outstanding judgement and an ability to make decisions in a timely fashion in consultation with multiple stakeholders. - Strong communication, presentation and analytical skills. - Desire to challenge traditional processes in order to find efficiencies and improve performance. - Strong drive to establish systems and prioritize projects. Collaborative team player with a high degree of personal initiative and accountability PI200041075

Keywords: 148815 Lighthouse Immersive Detroit, Nashville , Assistant Venue Operations Manager, Executive , Nashville, Tennessee