Front of House Manager

Company: Bavarian Bierhaus
Location: Nashville
Posted on: June 25, 2022

Job Description:

Job DescriptionJob DescriptionAs manager, you'll be responsible for overseeing daily operations of the restaurant. You should prioritize outstanding guest service and will be responsible for sourcing, hiring and developing team members. You'll be expected to provide a safe work environment and ensure all standards and procedures are followed.As the Hospitality Manager your job will be to oversee and manager one or more departments in the Front Of House to ensure that our guests have the best experience possible each time.This manager will be hands on with our guests to follow up on experiences and rectify situations when needed and to maintain Guest Satisfaction scores to acceptable levels.As a Hospitality Manager, your responsibilities would include: Driving sales, steps of service, and guest satisfaction In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times Providing or directing all Front of House training Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline Enforcing applicable liquor laws and Responsible Alcohol Service guidelines Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff Understanding, managing, and practicing safe food handling proceduresRecommended SkillsCustomer SatisfactionBeing a Team PlayerCommunicationLeadershipProblem SolvingAvailabilityMorningsAfternoonsEveningsNights

Keywords: Bavarian Bierhaus, Nashville , Front of House Manager, Executive , Nashville, Tennessee