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Laundry Manager

Company: Turnberry Associates
Location: Nashville
Posted on: May 16, 2022

Job Description:

About the JW Marriott Nashville:

The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art Music City Center. The first-to-market JW Marriott property includes 533 guestrooms, inclusive of 37 suites, along with a broad array of amenities. The 33-story hotel features 50,000 square feet of indoor function space, an expansive 10,000 square-foot outdoor pool and lounging deck overlooking the city skyline, as well as a 15,000 square foot event lawn.

Owned and operated by Turnberry, the JW Marriott Nashville is located at 250 8th Ave. South, Nashville, TN. To learn more, visit the official JW Marriott Nashville website at or follow the hotel on social media via Facebook, Instagram and Twitter.

Examples of Duties (includes but is not limited to the following):

* Turn on/ check on the status of the ironer and make sure it is in good operating condition (wax, etc.)
* Check all washing machines and dryers to ensure they are in good working condition
* Set priorities for the day for Laundry staff
* Assign all Laundry associates to their stations when they check-in
* Keep count and records of all items processed
* Personally supervise the spotting and washing of all stained linens/terry
* Recommend linen to be converted to rags when necessary
* Knowledge of hotel, facilities and events
* Oversee the delivery of linens to Food & Beverage and guestroom floors
* Responsible for the correct folding of all items
* Set priorities for the linen runners in loading and delivery to floors
* Inspect all linen before it leaves the Laundry
* Responsible for Laundry associate morale, absenteeism and daily production
* Responsible for proper station rotation during the day
* Responsible for communication with Housekeeping Management, Food & Beverage Management, Banquet Management for all daily specials and weekly/monthly requirements
* To ensure a safe and secure environment for Internal Guests and guests
* Perform additional duties and projects as assigned

Position Requirements:

* Minimum 3-5 years hotel operations experience in housekeeping or laundry
* Ability to speak, read, write and understand English
* Ability to clearly and pleasantly communicate both verbally and in writing with guests, management and co-workers, both in person and by telephone
* Professional demeanor appropriate for a luxury environment
* Must have proven leadership skills and must be able to train, develop, and motivate staff
* Ability to teach employees importance of, and how to interact with internal guests and courteously solve internal requests
* Able to set priorities for the laundry team and provide feedback to others that enhances performance
* Solid understanding of housekeeping and laundry supplies and pars preferred
* Ability to multi-task and work well under pressure in a fast paced environment
* Ability to train a staff to produce high volumes of work while maintaining quality per JW Marriott standards


* High School diploma or GED preferred

Typical Physical / Mental Demands:

* Must be able to stand, walk, sit for prolonged periods of time
* Ability to frequently bend, squat and reach overhead
* Ability to operate all commercial laundry equipment
* Ability to lift up to 20 pounds intermittently, and occasionally 50 pounds
* Ability to push and pull laundry supply carts and other objects weighing up to 75 lbs
* Stand or walk for an extended period of time or for an entire shift
* Must be able to work a flexible schedule including nights, weekends and holidays

Keywords: Turnberry Associates, Nashville , Laundry Manager, Executive , Nashville, Tennessee

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