Program Manager
Company: Deloitte
Location: Nashville
Posted on: May 16, 2022
Job Description:
Do you thrive on developing creative and innovative insights to
solve complex challenges? Want to work on next-generation,
cutting-edge products and services that deliver outstanding value
and that are global in vision and scope? Work with other experts in
your field? Work for a world-class organization that provides an
exceptional career experience with an inclusive and collaborative
culture?Want to make an impact that matters? Consider Deloitte
Global.Work you'll do:
- Collaborate with internal clients, project team members, and
other Deloitte teams on program planning, program integration,
project management, and technical integration activities.
- Define implementation priorities, tracking against development
schedules and work intake requests, advising on risk mitigations,
coordinating with PMO and program oversight teams, and maintaining
up-to-date operating models, processes, roles, and responsibilities
across multiple clients.
- Work in an agile/hybrid environment with customers across
Deloitte to define and prioritize business requirements for DFlow
products.
- Manage projects with high technical complexity, complex
customer relationships and/or projects from requirements definition
through to delivery
- Responsible for executing help desk processes to meet KPIs. May
include providing customer support, resolving escalated tickets,
and working with clients as needed.
- Work with the expanded team to lead and to continuously improve
and manage the product lifecycle system including gathering
requirements, creating epics, features, and user stories,
facilitating, identifying process (outside the technology) to
support business objectives, and operations and maintenance
activities for example, open, support, and close processes.
- Research emerging and innovative technologies and identify
areas where DFlow can innovate to achieve additional features and
keep pace with Deloitte's platforms and technology.What you'll be
part of - our Deloitte Global Culture:At Deloitte, we expect
results. Incredible-tangible-results. And Deloitte Global
professionals play a unique role in delivering those results. We
reach across disciplines and borders to serve our global
organization. We are the engine of Deloitte. We develop and
implement global strategies and provide programs and services that
unite our network.In Deloitte Global, everyone has opportunities.
We see the importance of your perspective and your ability to
create value. We want you to fit in-with an inclusive culture,
focus on work-life fit and well-being, and a supportive, connected
environment; but we also want you to stand out-with opportunities
to have a strategic impact, innovate, and take the risks necessary
to make your mark. Global CoRe provides seven fundamental services
to Deloitte around the world: knowledge services, creative
services, contact center, data management assessment services, data
protection, procurement, and real estate. We develop new and
innovative ways to improve how these services are delivered across
the organization, leveraging our global scope and strength to serve
our organization within and across borders. * Minimum of 3 years of
relevant experience with
- Self-starter with strong communication and leadership skills
and an in-depth hands-on work experience with large-scale
implementations of MS products, SharePoint and/or Azure
- Experience with MS 365 Collaboration, SharePoint on-prem,
SharePoint Online, MS Teams
- Experience in working as a certified scrum product owner (CSPO)
and maintaining the Product backlog
- Business-Technical understanding with ability to communicate
technical concepts to a non-technical audience if needed
- Desire to take the initiative, move projects/ideas forward with
clarityHow you'll grow:Deloitte Global inspires leaders at every
level. We believe in investing in you, helping you embrace
leadership opportunities at every step of your career, and helping
you identify and hone your unique strengths. We encourage you to
grow by providing formal and informal development programs,
coaching and mentoring, and on-the-job challenges. We want you to
ask questions, take chances, and explore the possible.Benefits
you'll receive:Deloitte's Total Rewards program reflects our
continued commitment to lead from the front in everything we
do-that's why we take pride in offering a comprehensive variety of
programs and resources to support your health and well-being needs.
We provide the benefits, competitive compensation, and recognition
to help sustain your efforts in making an impact that
matters.Corporate citizenship:Deloitte is led by a purpose: to make
an impact that matters. This purpose defines who we are and extends
to relationships with our clients, our people, and our communities.
We believe that business has the power to inspire and transform. We
focus on education, giving, skill-based volunteerism, and
leadership to help drive positive social impact in our communities.
#LI-Hybrid Hybrid work, remote may be an option
Keywords: Deloitte, Nashville , Program Manager, Executive , Nashville, Tennessee
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