Reinsurer Relationship Manager- US Collections
Company: Gallagher
Location: Nashville
Posted on: May 16, 2022
Job Description:
Gallagher is a global leader in insurance, risk management and
consulting services. We help businesses grow, communities thrive
and people prosper. We live a culture defined by The Gallagher Way,
our set of shared values and guiding tenets. A culture driven by
our people, over 30,000 strong, serving our clients with customized
solutions that will protect them and fuel their futures. Position
Summary: The Reinsurer Relationship Manager- US Collections is
responsible for the day-to-day account management of largest and
most complex client accounts. Essential Duties and
Responsibilities: Manage relationships with key reinsurers, acting
as a focal point for queries and escalated matters from internal
clients, Client Service Advocates, Reinsurer Accountants and
Reinsurers. Provide timely turnaround of cash to meet Service Level
Agreements with clients, contractual collection provisions and US
regulatory requirements tied to schedule F, and reduce E&O
exposure and enhance customer service. Responsible for collecting
open balances of domestic markets who support clients through
building and maintaining excellent relationships with reinsurers,
and internal constituents.
- Manage collection of open balances, cash calls, aged balances,
statement of offset funds, and meet contractual and statutory
requirements for Willis Re Inc. US live business.
- Maintain ongoing, sustainable and dynamic relationships with
reinsurers to facilitate prompt resolution of issues and
queries.
- Coordinate and brief senior management and Client Service
Advocates (CSAs) on issues impacting service.
- Maintain strong working relationships with US team leadership
and Reinsurer Accountants.
- Meet with CSAs weekly and senior management monthly to discuss
aged balances and steps taken to ensure prompt collection.
- As applicable, identify opportunities for process improvements
and assist with implementation.
- Contact with reinsurers (of live clients) to help resolve
queries and facilitate transfer of funds to meet contractual and
statutory requirements. Required:
- Bachelor's degree
- 2 to 4 years of client coordination and/or management
experience, preferred, but recent grad with intern experience
acceptable
- Working knowledge of Microsoft Windows applications and MS
Office Work Traits:
- Excellent verbal and written communication skills Excellent
verbal and written communication skills
- Able to quickly determine critical issues
- Excellent Negotiation and influence skill U.S. Eligibility
Requirements:
- Interested candidates must submit an application and resume/CV
online to be considered
- Are you 18 years of age or older or can you demonstrate legal
capacity to enter a contract?
- Must be willing to submit to a background investigation; any
offer of employment is conditioned upon the successful completion
of a background investigation
- Must have unrestricted work authorization to work in the United
States. For U.S. employment opportunities, Gallagher hires U.S.
citizens, permanent residents, asylees, refugees, and temporary
residents. Temporary residence does not include those with
non-immigrant work authorization (F, J, H or L visas), such as
students in practical training status. Exceptions to these
requirements will be determined based on shortage of qualified
candidates with a particular skill. Gallagher will require proof of
work authorization
- Must be willing to execute Gallagher's Employee Agreement or
Confidentiality and Non-Disclosure Agreement which requires, among
other things, post-employment obligations relating to
non-solicitation, confidentiality and non-disclosure Gallagher
offers competitive salaries and benefits, including:
medical/dental/vision plans, life and accident insurance, 401(K),
employee stock purchase plan, educational expense reimbursement,
employee assistance program, flexible work hours (availability
varies by office and job function) training programs, matching gift
program, and more. Gallagher believes that all persons are entitled
to equal employment opportunity and does not discriminate against
nor favor any applicant because of race, sex, color, disability,
national origin, religion, creed, age, marital status, citizenship,
veteran status, gender, gender identity / expression, actual or
perceived sexual orientation, or any other protected
characteristic. Equal employment opportunity will be extended in
all aspects of the employer-employee relationship, including, but
not limited to, recruitment, hiring, training, promotion, transfer,
demotion, compensation, benefits, layoff, and termination. In
addition, Gallagher will make reasonable accommodations to known
physical or mental limitations of an otherwise qualified applicant
with a disability, unless the accommodation would impose an undue
hardship on the operation of our business. #LI-CM1 Additional
Information
Keywords: Gallagher, Nashville , Reinsurer Relationship Manager- US Collections, Executive , Nashville, Tennessee
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