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DevOps Manager

Company: CPI Card Group
Location: Nashville
Posted on: January 16, 2022

Job Description:


JOIN OUR TEAM! - HERE ARE A FEW OF THE REASONS YOU WILL LOVE IT HERE -Generous Time Off3 weeks of paid vacation (accrued per pay period)6 scheduled paid holidays3 floating paid holidays (pro-rated based on hire date)40 hours of paid personal time (pro-rated based on hire date)Additional time off benefits paid and/or unpaid may be available under applicable state regulations100% Company paid coverage for Short- and Long-Term Disability InsuranceLife InsuranceHealth AdvocacyEmployee Assistance ProgramHealth Care CoverageCoverage for medical, dental and vision starts the 1st of the month after 30 daysCPI is not raising medial premiums for 2022Generous Company contribution to Health Savings Account for enrollees in HSA qualified medical planAnnual Merit Review Process401K with a competitive company match percentageTuition Reimbursement ProgramEmployee Referral ProgramCreates and manages the execution of the organization's Development Operations (DevOps) strategy -to ensure quality software deployments and maximize the overall health, availability, security, -reliability and performance of critical business systems.The DevOps Manager is accountable for overall service delivery, systems reliability and scalability for -the organization's operating systems, cloud infrastructure, integration systems, deployment systems, -and automation framework. The DevOps Manager is hands-on with a broad and deep understanding -of applications and systems integration, backend infrastructure, network architecture, build & release -engineering and security.The role leads and manages the team responsible for deploying software, maintaining, -troubleshooting and resolving systems issues and improving system performance. The role is also -responsible for representing DevOps with internal cross-functional leaders and external partners, -ensuring DevOps contributes to business success, meeting the needs of group stakeholders and -building capability within the group


Research and continually improve the organization's system capabilities to increase -application availability and performanceEnsure the accuracy and completeness of all DevOps work for the organizationManage team members with focus on leadership and operational excellence. Responsible for team career development, training, mentoring, performance reviews, hiring, etc.Prioritize, clearly define and communicate work responsibilities across the team Evaluate technological choices (network/hardware related and technology/software related) -by querying providers and providing evaluations of each solution including ROI evaluations in -the present and future implications, limitations and opportunitiesWorks within IT, cross-functionally and with vendors, in order to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, development and operational improvements to the Card@Once solutionIdentifies trending gaps or issues in day-to-day performance of all systems and components through active monitoring, alert management, reporting and process reviews - Identifies technical and process improvement opportunities and socialize/advocate to get them implementedDevelops and maintains accurate estimates, timelines, project plans and status reportsMaintains issue tracking and system documentation and provides reporting that ensures proper tracking and visibility of issues and projectsResponsible for the development of standards and processes for operations that proactively prevent problems from occurringWorks closely with Development Manager in release planning, preparation, validation, post release and ongoing monitoring


B.S. or MS Degree in Information Technology or equivalent work experienceAt least 8 years demonstrated success in related IT profession, including 5-7 years of hands onexperience with Infrastructure, Network and IT Operations disciplinesExperience developing and/or mentoring others and building technical capabilities of less -experienced colleagues.PCI Security experience a plusStrong problem solving and root-cause mindset, having the ability to drive into issues when appropriate and deliver a high level of end-user support - Ability to drive big picture goals and milestones while valuing and maintaining a strong attention to detailAbility to quickly identify and drive to the optimal solution when presented with a series of constraints - Ability to break down team barriers throughout the organization through effective communication - Strong cross-functional collaboration skills, relationship building skills and ability to achieve results without direct reporting relationshipsStrong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team levelExcellent written and oral communication skills with the ability to effectively communicate with technical and non-technical staffCompany Overview:CPI Card Group is a payment technology company and leading provider of credit, debit and prepaid solutions delivered physically, digitally and on-demand. CPI helps our customers foster connections and build their brands through innovative and reliable solutions, including financial payment cards, personalization and fulfillment, and Software-as-a-Service (SaaS) instant issuance. CPI has more than 20 years of experience in the payments market and is a trusted partner to financial institutions and payments services providers. Serving customers from locations throughout the United States, CPI has a large network of high security facilities, each of which is certified by one or more of the payment brands: Visa, Mastercard, American Express and Discover. Learn more at health and safety of our employees continues to be a top priority at CPI Card Group as we face the challenges associated with the COVID-19 pandemic. Across our production and fulfillment facilities we have implemented procedures such as enhanced cleaning, daily temperature checks, social distancing measures, and required face masks for all individuals onsite in our facilities. We also continue to monitor federal, state and local health and safety guidelines and requirements to adjust our procedures as necessary. These are just a few examples of our commitment to the safety and health of our workplaces.Benefits:Competitive pay rates and an inclusive, empowering and rewarding culture. Solid benefits package including Medical, Dental, Vision, Long Term Disability, Short Term Disability, Life Insurance, Accident Insurance, Critical Illness Insurance, FSA, HSA, Vacation and Holiday Pay, Tuition Reimbursement and 401K with a competitive company match percentage.CPI is an EEO Employer. A complete background including drug screen is contingent uponhire.Job SummaryJob Category: Information TechnologyID: 2022-6784Shift: US - Weekday days

Keywords: CPI Card Group, Nashville , DevOps Manager, Executive , Nashville, Tennessee

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