Assistant Hotel Property Manager

Company: Anchor Investments
Location: Nashville
Posted on: April 10, 2021

Job Description:

Assistant Hotel Property Manager
Rated #1 on Tripadvisor for Specialty Lodging in Nashville, we're looking for an energetic, team-player to help manage our hotels (The Russell, 506 Lofts, and The Gallatin). This is a great opportunity for recent graduates or someone with customer service experience looking to leverage their high energy and positivity into a career in the hospitality field. As Assistant Hotel Property Manager, you'll help with guest communications, bookings, and ensure our vendors keep the hotels looking stunning. You'll be surrounded by a very supportive team in an unparalleled culture all working together to ensure our guests have the experience of a lifetime.
Our Culture: Work here. Change lives.
One of the pillars we've built our company around is that "to whom much is given, much will be required." We believe that we're called to share our time, talents, and treasures with our community and give away a generous percentage of each night's stay to local nonprofits to help combat homelessness here in Nashville. You'll find we have an energetic, positive environment where you will feel you're making a difference. Lastly, once you meet our Founder, you'll want to join us.
Requirements

Prefer 2+ years' customer service experience
Bachelor's degree preferred
Must be high energy with a servant's heart
Tech savvy with proficiency in MS Office Suite (Excel, Word, PowerPoint, and Outlook)
8:30 - 5:00 pm Monday - Friday with availability for rotating on call hours for nights and weekends

Key Functions

Promptly address daily guest communications, booking inquiries, and reservations
Keep the website and OTAs updated with current pricing and policies
Report and troubleshoot software issues with vendors as necessary
Complete checks for arriving guests and work closely with team members to provide an exceptional guest experience
Foster vendor relationships and manage hotel maintenance and repairs
Collect payments in our software system (WebRezPro) and code invoices

Rewards

Solid Salary plus Bonus
Never a boring day with a good mix of office work, as well as, getting up and doing other things within the hotel
Health/Dental/Vision Insurance & HSA Contribution
Generous PTO and Paid Holidays
1 Philanthropic Day + Donation to your chosen charity
Cell Phone Allowance
Energizing Weekly Team Huddles - so much fun and encouragement you'll have tears from laughter or from something that touches you personally

*Please apply through here. Please DO NOT call, email, or drop by to share your resume.
*No recruiter inquiries will be accepted. PI133607860

Keywords: Anchor Investments, Nashville , Assistant Hotel Property Manager, Executive , Nashville, Tennessee