Manager, Call Center Operations
Company: Centene Corporation
Location: Nashville
Posted on: January 13, 2021
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Job Description:
Job Description Position Purpose: Manage the day to day
operations of the call center. Investigate and resolve complex
issues and meet clients access, turnaround time and benchmark
standards. * Manage the workflow of the call center and ensure
compliance with established benchmarks and standards * Implement
call center and interdepartmental initiatives to enhance
operational efficiency and delivery of quality call center
performance * Formulate and develop strategies and render
assistance in theby Jobble
Keywords: Centene Corporation, Nashville , Manager, Call Center Operations, Executive , Nashville, Tennessee
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