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Manager, Call Center Operations

Company: Centene Corporation
Location: Nashville
Posted on: January 13, 2021

Job Description:

Job Description Position Purpose: Manage the day to day operations of the call center. Investigate and resolve complex issues and meet clients access, turnaround time and benchmark standards. * Manage the workflow of the call center and ensure compliance with established benchmarks and standards * Implement call center and interdepartmental initiatives to enhance operational efficiency and delivery of quality call center performance * Formulate and develop strategies and render assistance in theby Jobble

Keywords: Centene Corporation, Nashville , Manager, Call Center Operations, Executive , Nashville, Tennessee

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