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Personal Lines Account Manager

Company: RPR Insurance
Location: Nashville
Posted on: February 16, 2020

Job Description:

Is ThisYou?Do you have a passion for helping people? Like helping others protect what matters to them?Can you teach someone about why insurance is important with a smile on your face?Are you organized and pay attention to details? Can you do this in a fast paced environment while communicating via email, text, and phone?Are you Tech Savvy? Do you know how to operate Outlook,GoogleDocs, and know how to operate different insurance company platforms?Do you enjoy talking with a wide variety of people? Make friends easily? Like to serve others?Failure is ok with you because you know there is a lesson to be learned and you want to GROW?Are you flexible? You enjoy working with a team, but also can work on your own when needed? Working from home doesn't scare you?You have skills and talents, but you know without the help of others, your efforts can only go so far?Is being part of a TEAM is important to you? You want to feel part of something bigger than yourself? Helping carry out and live out the companies vision is something that excites you?Speaking up and sharing ideas is something you are willing to do(even if it doesn't come natural)? Serving others is something that makes you feel good?You believe the client comes first and you come second in a professional environment? Giving them an outstanding experience excites you?Making a difference is something that drives you?What we do:Serve individuals, families, and business owners by providing a service that allows them to go about their day knowing they have a trusted insurance resource helping them protect what matters most.Ensure that those we serve know we are here for them. We put others first, we are responsive, we celebrate wins with one another and our clients, and we give empathy in difficult times.We make a difference in the lives of others and our customers by caring for them and making sure their needs are met.We advocate for our client's during the claims process to make sure their experience is smooth and they are made whole again as quickly as possible.We ENCOURAGE each other. We work as a team, we always have each other's backs, and we make coming to work FUN!We provide our clients with 24 hour access to our leadership team if there are issues arise that need addressed after hours.OurPurpose:EmpoweringPeople to Build a Legacy in Service to Others!How WeDo it / Our Core Values:Be Brave, Take OwnershipCheerleader to AllChampion the RelationshipGets it DoneBe Curious, Know the WhyWhatYou Will Be Doing - And Maybe More:Starting your day with a Team Huddle. This sets the tone for the day. Here you will share how your morning is starting (aka, what's your Temp),how you Lived Out a Core Value the prior day, and what your Top Priority for the Day is. ***Remote team members will conference in daily using aVideo Chat App we use.Communicating with existing clients via email, phone, and text.You'll answer questions about coverage, limits, claims, and maybe even random things like their favorite color or the weather. It's ok to ask the client about their day, what is going on in their life while you're helping them.Caring for others and being relational is important.You'll assist with updates to policies - for ex. someone may buya new home and need to update their plan with us - Don't forget to congratulate them! ---someone may need to add a teen driver to an auto policy or change vehicles out. Your job is to help them make changes and give advice to their plan with us when called upon.We are referred a lot of new households that are buying new homes and moving to the area. You'll get to help them with selecting a new plan of insurance for their new home, as well as help them move their other insurance to us---such as their auto insurance, toys - boats, motorcycles, etc.Following up when a client has a claim is an important part of this role. Letting the clients know you are here for them and that you want to make sure they are taken care of makes a big difference.Helping existing clients understand their renewal pricing,changes, and updates is part of this role. This is where knowing your stuff is important. Insurance can be confusing to some, so we want to make sure we explain with a smile and give empathy if they are not sure of what's going on.--Benefits:New and Renewal commissions for any business you bring to the companyAll Compensation Paid via W2Health Insurance401(k)3 Weeks Paid Vacation (more available based on work history)4 Community Service Hours Provided Quarterly Up to a $500 Match to a Non Profit you supportUp to one week paid vacation for any Mission Trip you go on overseas2 Paid Team Days - enjoy time serving the community, team building activities offisteCandidates have the ability to work from home 2-3 days a week if they meet 3+years experience in the IA channelCandidates may have the ability to choose a 4 day work week IF they meet 5+ years experience in the IA channel. 8 or 10 hour days are available. Not available for the first 90 days of employment--Requirements:Active TN P&C License3 + Years P&C Experience In the IA Channel OR 5 + years of Captive Channel Experience3 References from prior employers or direct reports

Keywords: RPR Insurance, Nashville , Personal Lines Account Manager, Executive , Nashville, Tennessee

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