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Cell Phone Repair Technician - Nashville, TN Region

Company: Custom Communications
Location: Nashville
Posted on: July 15, 2019

Job Description:

Custom Communications, Inc.Supplying award-winning, mobile field service technicians for over twenty years CCI is one of the nation's largest providers of managed mobile field services. Over the last 20 years, we've become an industry leader by successfully developing a unique model that exceeds customer and client service expectations. Through active monitoring, management and direct relationships with our technicians, CCI consistently delivers award-winning customer service for our clients.Our Core objectives:Provide a highly sought-after workforce to major industry partnersProvide work to our field techniciansCell Phone Repair Technician$300 Bonus$500 Commissions to refer new technicians$40 per Job$20 Customer Referrals5 day certificationUp to 6 Jobs per dayCell Phone Repair Technicians use their own approved vehicle to complete multiple cell phone repairs daily, at the customer's home, workplace or anywhere.Providing the ultimate--"Customer Experience"--from--in app on time arrival--to the--customer signed service agreement, Cell Phone Repair Technicians use web based applications to receive work assignments where they status work orders, invoice labor, track customer inventory and product returns, and monitor data payments and purchases. While work assignments and customer equipment is all provided by CCI, Cell Phone Repair Technicians are compensated within the established pay rates for self-providing their own--work vehicle, insurance, & tools.As the top performing sub-contractor to major industry providers, CCI awards $300 to new technicians after they complete their first 25 jobs and $500 per new technician referral.Learn how in just a few days:If you have a patient, gentle touch and can control teeny tiny screws at the end of tiny magnetic tool-tips, we'll certify you to do these limited repairs in just a few days. We use both classroom and field ride alongs for no experience applicants.Repairs are limited to:Screen with LCD replacementsiPhone & SAMSUNGAnywhere in the regionHow it works:Customers choose the day, sometimes SAME DAY but not within three hoursCustomers choose one of the two hour time frames that are offered throughout the dayCustomers pick an address anywhere in the regionWork orders appear in technicians pending schedule in web based appsOverview of a job:Pre-call the customer and travel to the jobFix the phoneManage inventory and invoices in web-based appsDrop off bad parts in pre-paid return boxReceive payment two weeks after the current week endsTypical work week:--5-6 work orders per day6 days per weekPay:$40 per completed repairCCI provides replacements partsCCI provides pre-paid shipping for returning replaced partsWEEKLY direct deposit begins two weeks AFTER the first week is completedSign on bonus pays after 25 completed work ordersTech referrals pay when the new tech completes 125 jobs. We pay you $1,000 dollars to refer 2 new techs.Technicians are accountable for:Self-providing late model, undamaged, well-maintained vehicle to work in (requirements similar to rideshare)Maintaining our web-based apps to "Real Time" track inventory, status orders and paymentsSafe keeping of inventory & replacement partsGeneral contract compliance including uniform and tool requirementsProfessional, sharp appearances in both personal and vehicle presentationInsurance requirementsInsurance Requirements:Sub-contractor's General Liability Insurance ($1,000,000 aggregate)Automobile Liability ($300,000 per occurrence bodily harm)Recruiting team provides detailed insurance instructionsUniforms & Tools:Required Polos are issued to technicians. $45 set of 3 is payroll deductedRequired Tools are issued to technicians. $225 purchased, $275 financedMust have to start:--Undamaged, well maintained, late model vehicleClean criminal history, clean driving record, passing drug screen18 years of age (minimum)--to sign a legal contract--We walk you through on-boarding:--Self-insure your businessPass background check and drug screenSport the official badgeObtain system logins and passwordsConnect with Managers and Senior Tech Mentors to certifyLoad up on customer inventory and start making moneyFirst steps:Complete the 2 minute application & click to upload your resumeThe website will prompt you to connect live with a recruiterAfter verifying your application, we'll evaluate you for placement or we may recommend another position if we feel you aren't right for this role. Aggressive candidates tend to be more qualified so click the Apply button, now.

Keywords: Custom Communications, Nashville , Cell Phone Repair Technician - Nashville, TN Region, Engineering , Nashville, Tennessee

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