Professional Services Contact Center Engineer - API Development - Miami/Remote
Company: RingCentral
Location: Nashville
Posted on: January 16, 2022
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Job Description:
Professional Services Contact Center Engineer - API
Development
Job Type: Full TimeDepartment: Implementation
Want to change the way work---works? This is your moment.
RingCentral Glip integrates messaging with video to make
conversation, collaboration and connection more meaningful than
ever, no matter where or how people want to work.
RingCentral Global Service and Support is all about the
customer-devoted to making sure every customer's need is met, and
that they're able to use our products effectively and easily. As a
member of the Global Service and Support team you'll lead the
post-sale experience for our customers. As our customers' central
point of contact, you'll champion their needs, share deep product
knowledge, provide innovative solutions, and build relationships
that show our customers what "winning together" truly means.
We're as proud of our working environment as we are of our market
success. You'll find all the training, opportunity and resources
you could ever want here - with all the work/life benefits you
expect, and none of the micromanagement. RingCentral regularly
brings home Best Place To Work awards from locations all over the
world, and outstanding company ratings on Glassdoor and
Comparably!
RingCentral surrounds you with world-class technology and talent,
in a people-first environment built from the ground up to help you
do the best work of your career. We're not just changing the nature
of communication and teamwork. We're winning, together.
Responsibilities:TECHNICAL
BUSINESS - Presenting a professional image in conduct, attitude and
attire - Assisting with the development of client information
management standards and evaluation of technology trends -
Consulting experience desiredBonus Experience:
Qualifications: - BS/BA in technical (e.g., Computer
Science/Information Systems) field or equivalent work experience
required. - Equal years of professional experience beyond education
requirements as noted above - Strong trouble shooting and
problem-solving skills - Implementation & Solutions: broad skills
in both technology & analysis - Excellent communication (Written
and Verbal) interpersonal skills - Cloud experience a plus -
Experience in supporting worldwide customers/Business Partners -
Expert Services: deep skills in specialized technical & functional
areas - API software development skills with experience using the
RESTful/SOAP web services - Proficiency in one or more of the
following programming languages JavaScript, Java, Python, PHP -
Relational database experience highly desirable - Desired personal
profile: analytical, inquisitive, service & team-oriented, friendly
demeanor, early adopter
What we offer:RingCentral offers all the work/life benefits you
could ever want, (and none of the micromanagement.)
Say hello to the future of work. And the end of the resume black
hole.We didn't create Glip specifically for hiring, but we might as
well have. No more wondering if your resume was jettisoned into the
vast emptiness of space. Sign up for Glip (it's free, no
downloads,) and discover how smooth, informative and great the
hiring process can be. So start meeting on www.Glip.com - and we
look forward to connecting soon.
About RingCentralRingCentral is the worldwide leader in cloud-based
communications. Our software communications platform delivers
phone, group chat, mobile communications, video calls,
videoconference, contact center and AI-driven digital engagement.
It's a powerful, global presence that allows businesses to
communicate anywhere, anytime with anyone.RingCentral is
headquartered in Belmont, California and has offices around the
world.
Keywords: RingCentral, Nashville , Professional Services Contact Center Engineer - API Development - Miami/Remote, Engineering , Nashville, Tennessee
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