Restoration VP of Operations

Location: Nashville
Posted on: June 23, 2025

Job Description:

A growing Restoration company is looking for VP of Operations to join our leadership team. The Restoration VP of Operations is responsible for developing operational strategies. This person will work closely with leadership to meet company objectives and will oversee all large and complex loss operations processes to ensure that consistent, efficient workflows are in place that yield optimal productivity and performance. This role will provide support, mentoring, and continuous improvement feedback for the Large Loss Restoration team. The ideal candidate will efficiently and effectively oversee the teams as their projects progress through the entire workflow process. We are looking for strong leadership qualities, someone who is adaptable, and flexible with scheduling. Responsibilities Successfully maintain and grow the company’s gross margin on projects completed & target profitable new business with client development opportunities. Establish quantitative and qualitative metrics, guidelines, and standards by which estimating, and project management’s efficiency and effectiveness can be evaluated; identify opportunities for improvement. Review files weekly to improve estimating and project management results. Develop and train Project Managers on Large loss job sites. Manage and maintain strong relationships with customers to resolve quality and timeliness issues. Oversee, coordinate, and execute Large Loss, complex, and commercial contracts and projects to ensure successful results. Negotiate and execute change orders, work orders, subcontracts, and purchase orders. Manage and coordinate the recruitment, on-boarding, and management of subcontractors. Work with the administrative team to collect payments on projects with outstanding issues. Analyze data to look for trends and areas of concern, then work with the team to improve the delivery time and quality of work on projects in progress. Provide outstanding leadership to team members, including opportunities for coaching and development, to maximize work output and work quality. Project a positive image of the organization to employees, customers, industry, and community. Travel for periods of time when needed. Required Skills Advanced Residential and Commercial Mitigation and Construction knowledge. Solid understanding of practices, theories, and policies involved in business and finance. Ability to lead large amounts of jobsite labor. Superior verbal and written communication and interpersonal skills. Consistently represent the values and culture of the company. Conduct self with uncompromising integrity and ethical standards. Excellent organizational skills and attention to detail. Superior managerial and diplomacy skills. Proficient with computers and construction software. Excellent analytical, decision-making, and problem-solving skills. Experience with Xactimate or other similar estimating software is necessary. Preferred but not required Bachelor's Degree in Business Administration, Finance, Construction Management or relevant field. Extensive and diversified background with at least 10 years of related experience. Working knowledge of data analysis and performance/operation metrics. Proficient in MS Office Suite or related business software. Benefits: 401(k) Dental insurance Health insurance Paid time off Supplemental Pay: Bonus pay Education: Bachelor's (Preferred) License/Certification: Hazardous Waste Operations & Emergency Response Training (Preferred) All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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