Customer Service Representative

Company: STI
Location: Nashville
Posted on: April 1, 2026

Job Description:

Under general supervision, is responsible for professional staff work of routine through average difficulty in relieving an executive of Administrative detail; and performs related work as required. The following are examples of the major duties that will be needed from this position: · Phones o Answering a multi-line phone o Screening and directing calls o Providing basic customer service to callers · Distributing faxes and mail · Maintaining shared inboxes o Printing, filing, and distributing CDC reports o Drafting, requesting approval for, and sending all staff emails · Keying, tracking, and following up on maintenance requests · Keying, tracking, and following up on IT-related requests · Maintaining 7 th floor conference room o Tidying room at the end of the day o Assisting with AV, as needed o Approving or rescheduling meetings, as needed · Assisting with conference room scheduling (other conf. rooms) · Managers’ Meeting minutes Preparing newsletter Preferred Education and Experience: Graduation from an accredited college or university with a bachelor's degree; and at least one year qualifying full- time increasingly responsible sub-professional experience or paraprofessional or professional experience. Experience may substitute education on a year for year basis.

Keywords: STI, Nashville , Customer Service Representative, Administration, Clerical , Nashville, Tennessee