Administrative Service Assistant
Company: STI
Location: Nashville
Posted on: April 1, 2026
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Job Description:
1.Responds to inquiries from the public; interacts with state
and federal agencies, and external stakeholders daily to provide or
obtain information. 2. Collects and receipts appropriate fees for
certificates or services; prepares correspondence requesting
additional information, documents, or fees to finalize a legal
process. 3. Updates/Edits actual record in the database to correct
information of a vital event, amends electronic image of records of
event in compliance with Vital Records laws and rules, and enters
request data into databases to track, locate and issue a record or
certify no record found. 4. Reviews court orders, forms,
applications to determine compliance with laws and rules to process
new certificate of birth. Reviews applications to determine
entitlement to a requested service or record of event. 5. Reviews
scanned documents to ensure each document is attached to the
correct image and explain and enforce Vital Records laws, rules,
policies, and procedures as they apply to each request. 6.
Accurately maintains daily cash drawer to ensure proper closeout;
monitors activities in customer service lobby to ensure safety,
traffic flow, and supplies. Reports suspicious documents, activity,
or behavior to supervisor for further action or investigation. 7.
Retrieves original certificates from storage boxes for inclusion in
a sealed record file. Reviews documents to determine acceptability
of records as supporting evidence to file or amend a record.
Keywords: STI, Nashville , Administrative Service Assistant, Administration, Clerical , Nashville, Tennessee
