NashvilleTNRecruiter Since 2001
the smart solution for Nashville jobs

Night Auditor / Front Office Agent

Company: Hilton Garden Inn Nashville-Smyrna
Location: Nashville
Posted on: April 10, 2021

Job Description:

Purpose for the Position:To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction.

Essential Responsibilities:

-Greet, register, and assign rooms to guests of the hotel.
-Verify customers' credit, and establish how the customer will pay for the accommodation upon check-in.
-Keep records of room availability and guests' accounts using computerized property management system.
-Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day.
-Review accounts and charges with guests during the checkout process.
-Transmit and receive messages using telephones or telephone switchboards.
-Contact overnight housekeeping or maintenance staff when guests report problems.
-Make and confirm reservations.
-Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
-Record guest comments or complaints, referring customers to managers as necessary.
-Answer all incoming phones in three rings or less.
-Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller and Front Office Manager.
-Compute bills, collect payments, and make change for guests.
-Issue room keys and escort instructions to bellmen.
-Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers.
-Contact housekeeping or maintenance staff when guests report problems.
-Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
To do this kind of work, you must be able to:

-Be an outgoing, welcoming personality for the Hotel.
-Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge.
-Make decisions based on your own judgment and company policy.
-Follow instructions without close supervision.
-Speak and write clearly and accurately.
-Be available for work days, evenings, weekends and holidays.
Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing.

Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.

Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures.

Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects.

Relationships to Data, People and Things:

Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved.

People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants.

Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.
(ref. 54724)

Keywords: Hilton Garden Inn Nashville-Smyrna, Nashville , Night Auditor / Front Office Agent, Accounting, Auditing , Nashville, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Accounting, Auditing Jobs

Accounting Clerk - Trousdale
Description: Job Id:req 10414 Job Category:Finance/ Accounting
Company: Core Civic
Location: Hartsville
Posted on: 04/20/2021

Associate Accountant
Description: The Nashville Shared Services Center is looking for a qualified candidate to join the accounting staff. This position will focus on the timely and accurate processing of major accounting information (more...)
Company: R.R. Donnelley & Sons Company
Location: Nashville
Posted on: 04/20/2021

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED ----- PAID TRAINING PROVIDED ----- JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service (more...)
Company: USA Labor Services
Location: Clarksville
Posted on: 04/20/2021

Staff Accountant
Description: MUST BE LOCAL TO BRENTWOOD/NASHVILLE, TNPOSITION SUMMARY:The Staff Accountant will assist with preparing monthly financial reporting to help develop and maintain departmental budgets. This role will (more...)
Company: HCTec
Location: Brentwood
Posted on: 04/20/2021

Retina Ophthalmology - Nashville, TN - No State Income Tax (Physician #)
Description: Retina Ophthalmology opportunity joining the Southeast's leading specialty eye team of Board-Certified Ophthalmology specialists. Live and work in this vibrant major metro
Company: Jackson Physician Search
Location: Nashville
Posted on: 04/20/2021

Postal Mail Delivery
Description: br POSTAL MAIL DELIVERY br br NO EXPERIENCE REQUIRED --- PAID TRAINING PROVIDED --- JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. (more...)
Company: USA Labor Services
Location: Murfreesboro
Posted on: 04/20/2021

Mail Processor - Postal Service
Description: MAIL PROCESSOR ----- POSTAL SERVICENO EXPERIENCE REQUIRED ----- PAID TRAINING PROVIDED ----- JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. (more...)
Company: USA Labor Services
Location: Paducah
Posted on: 04/20/2021

2020-2021 US New Financial Advisor
Description: At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located (more...)
Company: Edward Jones
Location: Scotts Hill
Posted on: 04/20/2021

Senior Proposals Analyst
Description: At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are (more...)
Company: Pearson
Location: Nashville
Posted on: 04/20/2021

Senior Tax Analyst, Income Tax
Description: LafargeHolcim in the US: A Leader in the Building Materials Industry As a world leader in the building materials industry, LafargeHolcim Ltd and its subsidiaries have the assets necessary to meet the (more...)
Company: Regional Recreation Corporation of Wood Buffalo
Location: Nashville
Posted on: 04/20/2021

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Nashville RSS job feeds